Full Job Description
Super Group, the NYSE-listed digital gaming company behind brands such as Betway and Jackpot City, is offering a Junior IT Operations Administrator position in Cape Town. This role is designed for early-career IT professionals who want to build experience in IT service operations, user support, and systems administration within a fast-paced digital environment.
The position sits within IT Operations and focuses on maintaining system integrity, supporting end-users, and contributing to service desk efficiency in a global online gaming business.
About Super Group
Super Group is a global digital gaming and technology company operating leading sports betting and iGaming brands. The organisation focuses on delivering high-performance digital entertainment experiences supported by advanced technology systems and strong operational frameworks.
The company promotes innovation, agility, and continuous learning, offering employees the opportunity to grow within a dynamic international environment.
Location
- City: Cape Town
- Country: South Africa
- Employment Type: Full Time
- Requisition ID: JR13111
Key Responsibilities
User & Access Administration
- Create, update, and disable user accounts
- Assign roles and permissions based on approved requests
- Support access reviews to maintain security and compliance
System Administration (Basic)
- Maintain user data and system configurations
- Resolve basic access and permission-related issues
- Assist with system testing activities
Reporting (Basic)
- Generate daily and monthly operational reports
- Support data quality and accuracy checks
Additional Development Areas
- Support automation and workflow improvement initiatives
- Assist with audit evidence collection and documentation
- Contribute to IT process documentation and knowledge bases
Minimum Requirements
- 1–2 years experience in IT operations, service desk, or end-user support
- Basic knowledge of Microsoft Office (especially Excel)
- Ability to troubleshoot access and user-related issues
- Strong attention to detail and data accuracy
- Good communication skills (written and verbal)
- Ability to work in cross-functional teams
- Adaptability in a fast-changing environment
Advantageous Skills
- Diploma, certificate, or degree in IT or related field
- Experience with tools like Jira or ServiceNow
- Exposure to Azure AD or Microsoft 365 administration
- Basic Power BI or reporting tool experience
- Familiarity with audit support and documentation processes
Key Behavioural Competencies
- Adaptability
- Ownership and accountability
- Initiative
- Resilience
- Team orientation
- Integrity
- Innovation
Why Join This Role?
This position offers a strong entry point into IT operations within a global digital company. Candidates will gain exposure to enterprise systems, IT service management tools, and operational support processes while working in a performance-driven and innovative environment.
It is ideal for candidates looking to build a long-term career in IT support, systems administration, or IT service management.
Final Thoughts
The Junior IT Operations Administrator role at Super Group provides practical experience in IT operations, access management, and service support within a high-growth digital industry. It is a strong opportunity for candidates looking to develop technical and operational IT skills.